Ledger.com/start — Get Started with Your Ledger Hardware Wallet
This guide walks you through the Ledger.com/start process in clear, practical steps. It covers unboxing, device initialization, Ledger Live login, transaction verification, backups, firmware updates, and long-term safety practices. The goal: give you confident control of your crypto using Ledger’s hardware security model.
Before You Begin
Prepare a clean, private workspace and keep the unboxing materials handy. Have a pen and a physical medium to record your recovery phrase — do not store the recovery phrase digitally. Use only a personal computer or mobile device you trust during setup; avoid public or shared systems. Ensure you have the supplied USB cable or a Bluetooth-capable device for models that support Bluetooth.
Step 1 — Unbox and Inspect
Verify the device’s packaging is factory sealed and untampered. Check the physical device for any irregularities. If anything seems off, stop and contact the seller or support before proceeding. Authentic devices arrive with official branding and clear documentation.
Step 2 — Connect and Power
Connect your Ledger device to your computer or mobile device using the supplied cable or Bluetooth. Power it on and confirm the initial welcome screen. The device itself will display prompts — always follow on-device instructions rather than trusting only the computer screen.
Step 3 — Ledger Live & Initialization
Install Ledger Live (the official management app) on your system and launch it. The app will guide you through initialization: creating a new wallet or restoring an existing one. When creating new, the device will generate a recovery phrase and private keys internally — these never leave the hardware.
Step 4 — Secure Your Recovery Phrase
When prompted, the device will display a 24-word recovery phrase. Write these words down in order on the supplied recovery sheet or a durable metal backup. Never photograph the phrase, never type it into a computer, and never share it. Treat it as the only route to restore your funds if the device is lost or damaged.
Step 5 — PIN and Optional Passphrase
Set a PIN to block unauthorized local access. Some models support an optional passphrase — an extra secret that derives hidden wallets. Use passphrases only if you understand the implications: losing the passphrase renders that hidden wallet unrecoverable.
Step 6 — Firmware & App Updates
Keep firmware and Ledger Live updated. Firmware updates are cryptographically signed and should only be applied through the official app. During updates, follow on-screen prompts on both the device and host app. Do not install updates from unverified sources.
Step 7 — Sending & Receiving Safely
To receive funds, generate an address inside Ledger Live and verify it on your device screen. To send funds, prepare the transaction in Ledger Live and confirm all details on the device. Verifying addresses on the device prevents host-side malware from substituting addresses.
Common Pitfalls & Troubleshooting
- Do not enter your recovery phrase into any website or form.
- If Ledger Live does not detect the device, try a different USB cable or port; use trusted USB hubs only.
- For Bluetooth issues, ensure firmware and app permissions are correctly set and the device is charged.
Best Practices for Long-Term Safety
Consider multiple offline backups of your recovery phrase stored in separate secure locations. Use metal backup plates for physical durability. Rotate storage locations if you travel or change residence. Keep your device firmware current and verify any unexpected prompts with official documentation. Never disclose seed words or PIN to anyone, including people claiming to be support staff.
Final Thoughts
Ledger.com/start is designed to make hardware wallet setup clear and secure. The combination of on-device key storage, physical confirmation of transactions, and careful backup practices gives you strong protection against online threats. By following these steps you ensure custody, privacy, and long-term resilience for your digital assets.